FREQUENTLY
Asked Questions
Ordering Products
Here’s a quick guide to help you register and proceed with your payment:
- Visit the Course Page.
- Add the Course to Cart: Click the “Add to Cart” button on the course page.
- View Cart: Once the course is added, go to your cart by clicking the cart icon or the “View Cart” button.
- Proceed to Checkout: On the cart page, select “Proceed to Checkout.”
- Login or Register: If you already have an account, log in with your credentials. If you’re new, there should be an option to register by filling out your details in the checkout section.
- Complete Payment: After registration, you can finalize your payment using WooCommerce’s secure checkout system. Select your payment method and complete your purchase.
- Order Complete: You will receive a download link in your order confirmation email immediately after purchase!
- After completing your purchase, you’ll see a “View your orders” link, which will direct you to the Downloads page. Here, you can download all the files associated with your order.
- Downloads are available once your payment is confirmed. We’ll also send you a download notification email, separate from any transaction notification emails you receive from Infocourse.net.
- Since it’s a digital copy, we recommend downloading and saving the files to your hard drive. In case the link is broken for any reason, please contact us, and we will resend a new download link.
- If you cannot find the download link, don’t worry. We will update and notify you as soon as possible, between 8:00 AM – 8:00 PM (UTC+8).
- You will receive the download link immediately after successful payment.
- If you encounter any issues with the download link, don’t worry. We will update and provide you with a new link as soon as possible.
- Please note that our working hours are in the GMT +8 time zone.
We accept various payment methods, including Credit Card, Apple Pay, Google Pay, PayPal, Bitcoin, Skrill, Payoneer, and WMZ. Please contact us if you need alternative payment options.
- We run several promotions throughout the year. Please check our website regularly for your chance to get a discount.
- Our standard discount is 20% OFF, and you can find these offers on our website.
- If you are making bulk orders, please contact us at [email protected], and we will provide you with the best deal.
The Others
- Our goal is to provide everyone around the world with the opportunity to learn through online courses, which is why we created this website.
- We organize Group Buys, purchasing courses from the official sale pages, and then offering them at a lower price to those who can’t afford the original price or those with limited financial resources. The course content will be exactly the same as if you bought it directly from the sale page.
- If you have the financial means and want full support from the course author, we recommend purchasing the courses from the original sale page.
- Please contact us with the following information:
- Your email address (required)
- Name of the course (if known)
- Sale page link (required)
- We will organize a Group Buy if there are enough interested members. Group Buys require time to gather participants.
- We also offer a request service for unavailable products with a special offer of 80% OFF the original sale price. This means you only pay 20% of the sale page price and receive the product within 1-2 weeks after payment.
- All product contents are checked carefully, except for certain items such as online coaching, software, access to private Facebook groups, Skype, and email support from the author, which are not included. Therefore, we do not offer refunds for issues related to these exclusions.
- We will only refund products that we are unable to provide.
- “No questions asked” refund if the fault is ours. We value our customers, and if you find an issue with the course provided (e.g., blurry video, poor sound quality, missing files/modules), please contact us for resolution. If we cannot solve the problem, we will issue a refund within 1-3 business days after mutual confirmation.
- All registration information and your email address are automatically encrypted and anonymized, ensuring your safety.
- We use SSL-secured payments, protected by 256-bit SSL encryption to safeguard your data.
- We use a private server to send download links to our customers, ensuring that all information is kept confidential. Rest assured that your information is safe and secure with us.